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Reviews & Testimonials

We pride ourselves on the quality of both our furniture and our customer service. Below are a selection of reviews we have received from our clients:

‘The fitter was amazing and went well beyond his call of duty! My heartfelt thanks go out to him. Our designer was 90% of the reason why we chose Harvey Jones – loved his continuous enthusiasm and attention to detail.’ Mrs M, Winchester, 21/06/2018

‘Our designer has been a delight to deal with and given us so much of her time. She has been patient, communicative and always approachable. We are delighted with our new kitchen, thanks to her.’ Mr & Mrs D, Battersea, 07/06/2018

‘The kitchen installation was part of a big house renovation project and by far the easiest and best experience: everything arrived and was done when agreed and there was flexibility with delivery which we had to delay as our own builders were late.’ Mrs A, St Albans, 17/05/2018

‘My designer was so professional, helpful, enthusiastic and listened. Very impressed!’ Mrs S, Tunbridge Wells, 03/05/2018

‘A very professional approach by all staff, my kitchen exceeds all my expectations; I am really happy.’ Mr & Mrs T, Tunbridge Wells, 27/04/2018

‘Our designer was a pleasure to work with at all times – very professional and courteous. He used his expertise to skilfully yet gently guide us through the myriad of decisions until we now have the perfect kitchen.’ Mr & Mrs D, Wilmslow, 26/04/2018

‘The attitude of the staff together with the level of interest in my project, and engagement in the process made what could have been a stressful experience into one of the best retailing experiences.’ Mr B, Brentwood, 16/04/2018

‘Our designer was fantastic throughout – really proactive and creative with our awkward old house space. We get loads of compliments on our new kitchen.’ Dr G & Dr W, Worcester, 21/03/2018

‘We have been very impressed with the whole Harvey Jones experience. Our designer was extremely knowledgeable, patient, flexible and eager to help us get the exact kitchen we wanted. The quality of the material is amazing. Our kitchen fitter and painters were personable and professional. We can’t recommend you enough. Thank you!’ Mr & Mrs B, Leamington Spa, 07/03/2018

'I knew what I wanted with regards to the layout but our designer was great at working around any difficulty with the appliances and was endlessly patient with me changing my mind. She made the process remarkably painless and we now have the kitchen we have always dreamt of.' Mrs K, Winchester, 15/02/2018

'We are delighted with our kitchen. From the start, all the staff in Harrogate have been fantastic. The joiner was so creative and helpful. The painting is excellent. Particularly like to thank Alan Jones for wonderful creativity, efficiency, support and fabulous attitude.' Mrs H, Harrogate, 08/02/2018

'We would like to thank our designer for making the whole process very easy and enjoyable for us.' Mrs & Mrs B, Oxford, 08/02/2018

'Our designer and the team were unfailingly professional, with exceptional customer care. There was excellent communication throughout and attention to detail. The Winchester team are jewels in the Harvey Jones crown.' Mrs K, Winchester, 18/01/2018

'Our designer made every effort to ensure we were happy with the process. He was very good to work with.' Mr D, Cardiff, 11/01/2018

'I would first like to commend our designer for his high standards of service and professionalism throughout. He was always available to provide suggestions and reassurance. I was delighted with all the decisions we made together during the whole process.' Mrs H, Notting Hill 28/12/2017

'Our designer and his team were very flexible around our building project, making alterations as necessary without any fuss. The attention to detail is very impressive. I absolutely love my new kitchen and can't praise everyone involved highly enough.' Mrs W, Bournemouth 18/12/2017

'Our kitchen would not be the beautiful and stunning room that it now is without the superb attention to detail and professionalism of our designer.' Mrs J, Brentwood 30/11/2017

'Our designer was very professional and helpful during all consultations. She provided an excellent kitchen plan and her all-round approach, ideas, and customer care was outstanding. We are so happy with our new kitchen.' Mrs D, Chester 17/11/2017

'The installation and quality of our kitchen is superb, and the expertise of the staff and customer care was fantastic.' Mr & Mrs L, Bristol 09/11/2017

'We received a first class service from start to finish. It was great that our designer was there at every stage of the project - from design to completion - and her skills were invaluable in helping us to make informed choices at every point.' Mrs V, Oxford 31/10/2017

'The whole team led by Heather was fantastic. Nothing was too much bother and everyone had a fantastic attitude. Our kitchen is amazing and has been built to a super high standard. We would highly recommend using Harvey Jones to anyone that is able to invest in a high-quality kitchen.' Mr & Mrs W, Brentwood 10/10/2017

'Matt Baker has succeeded in converting our thoughts and wishes into plans and into the final product, and we have valued his guidance and customer care throughout the project. We are extremely happy with our new kitchen!' Mrs P, Tunbridge Wells 26/09/2017

'Having our kitchen fitted as part of a major renovation was the simplest of tasks, thanks to the 'can-do' attitude and helpfulness of Harvey Jones team members. Nothing was too much trouble! Thank you to Cecily and Greg for making it so easy.' Ms F, Oxford 26/09/2017

'A big thank you to Rachel and the staff in the Sheen showroom. I have loved the whole experience of dealing with Harvey Jones. Jake and Paul did a marvellous job installing and painting the kitchen.' Mrs S, Sheen 19/09/2017

'I appreciated greatly the help I received from Bethan in the design process. She simplified the choices I had to make and gave me a huge confidence in tackling the project step by step. A thoroughly positive experience throughout.' Ms B, Nottingham 19/09/2017

'Matthew has been excellent. Knowledgeable, calm and has designed our perfect kitchen. Thanks!' Mrs H, Guildford 12/09/2017

'My overall experience of Harvey Jones has been first rate. Scott, in particular, has been exceptional; his designs, product knowledge, organisation, communication and flexibility were all excellent.' Mr P, Wilmslow 07/09/2017

'The experience from the initial contact with our designer through to the design and installation has been very good. Communication was excellent. We are very pleased with the end result which we will enjoy for many years.' Mr & Mrs P, Wilmslow 31/08/2017

'The staff in the Brentwood showroom were excellent - very professional and helpful. Jonathan's eye for detail and product knowledge made the whole process very easy.' Mrs G, Brentwood 11/08/2017

'Rachel was outstanding. Nothing was ever too much of a problem. She was meticulous. Even our builder was extremely impressed and said: "never met anyone as thorough before, in all his years of building". Her attention to detail was incredible, beginning to end. Thank you.' Mr & Mrs B, Sheen, 09/08/2017

'The design process was careful, attentive to our wishes and preferences and provided plenty of input. Staff have all been personable, professional and easy to access by email, phone and in person.' Mrs H, Hove, 09/08/2017

'From start to finish we feel the whole experience to be excellent. We have just what we wanted.' Mr & Mrs C, Nottingham 13/07/2017

'I was particularly impressed with the detail of planning, listening to my concerns and preferences and translating those into the kitchen plan. The follow up and customer care was excellent. Jo and Jenny were absolutely delightful and very professional.' Mrs H, Bath 05/07/2017

'Our designer Sam listened to what we would like from our kitchen ideas and we could not imagine or hoped for a better design. Excellent service.' Mr & Mrs J, Worcester 29/06/2017

'Our designer spared no effort in ensuring that the design exactly suited our needs and wishes. He was particularly adept at taking up our suggestions and finding ways of improving them. He was always supportive and reassuring and played no small role in providing us with a kitchen that we are extremely pleased with.' Mr & Mrs R, Hove 14/06/2017

'We could not praise John highly enough! Great design, responsive to our requirements and fantastic customer service. Our fitter and painter were also superb craftsmen and showed great attention to detail.' Mr F, Tunbridge Wells 14/06/2017

'I am absolutely delighted with my new kitchen. Samantha was fantastic - she listened to what I was wanting from the kitchen and designed a wonderful kitchen. Her eye for detail and determination to get things rights is second to none!' Miss C, Worcester 09/05/2017

'My main requirement for my project was to choose a company which I could trust to let themselves into my house when I wasn't there. I also felt looked after throughout the project and knew what was happening and when, and I am very happy with the final product.' Mr O, Cambridge 18/04/2017

'We are delighted with our new kitchen. Simon was extremely helpful throughout the process and ensured that we met our deadline for completion. In addition, the surveyor, kitchen fitter and painter were all excellent.' Mrs G, Leamington Spa 28/03/2017

'We were treated with the utmost of care. From the kitchen design/build to the delivery (with care), to the sizing and installation of countertops, we dealt with professional caring people. Quality abound!' Mrs M, Glasgow 23/03/2017

'We had a Harvey Jones kitchen in our previous home and after 8 years of family life it still looked as good as new, so when we moved and refurbished our current home we knew we would have a Harvey Jones kitchen again. Rachel was first rate - her attention to detail, calmness and patience was very professional. I loved her design. She was also good at giving me as much input as I wanted. Thank you, Harvey Jones!' Mrs S, Sheen 21/02/2017

'When we called in at the showroom we had no idea if anything could be done to improve our kitchen. The kitchen Jordan designed for us has transformed our kitchen. We are delighted with the end result.' Mr & Mrs F, Chislehurst 17/02/2017

'Our kitchen designer was excellent. Great service, attention to detail and we felt thoroughly well looked after throughout the whole process.' Mr & Mrs B, Bournemouth 17/01/2017

'Sean was absolutely outstanding. He repeatedly went above and beyond his obligations, attending to us out of hours; his attention to detail was outstanding; he was proactive in his planning. He is to be highly commended.' Mr & Mrs D, Bournemouth 03/01/2017

'Our designer has been an excellent 'lynch pin' in organising all the elements of our kitchen. She gave us time and support with decision making when we needed it, and co-ordinated elements of work seamlessly. The whole Cambridge office staff have been friendly and extremely quick to respond to any queries. Many thanks - we would certainly recommend to others.' Mr & Mrs B, Cambridge 02/07/2016

'Our designer was brilliant - always responded promptly, always had a solution and recognised the budget and suggested ideas accordingly' Mrs D, Winchester 16/06/2016

'The service we received from Harvey Jones has been second to none.' Mr & Mrs A, Wilmslow 28/04/2016

'Our designer delivered an excellent service from initial greeting in the showroom in Chester to my completed fitted kitchen. A fantastic result' Mrs M, Chester11/03/2016

'Fantastic service from consultation to signing off. Thank you very much Harvey Jones for our superb kitchen' Mrs Y, Cambridgeshire 29/02/2016

'You have indeed exceeded our expectations of quality and service' Mr & Mrs C, St. Albans 02/02/2016

'Graham and the staff at the Winchester showroom were absolutely excellent and a pleasure to deal with.' Mr S, Hampshire 22/05/2015

'I have rarely come across someone as genuinely helpful as our designer Sean. Nothing was ever too much trouble'. Mr L, Dorset 14/05/2015

'From my first visit to the Edinburgh showroom the attention I/we received from Jacqui has been exceptional'. Mrs H, Edinburgh 12/05/2015

'Customer care from Alan and the team in Chester was very good. Always responded to emails/calls in a timely manner and dealt with any issues promptly. Design excellent and very pleased with end product' Mrs B, Chester 29/04/2015

'We are delighted with our superb new kitchen and have received many compliments from family and friends'. Mr & Mrs M, Warwickshire 14/04/2015

'Really great customer service. Professional, non-pushy staff. We really felt that we were given the personal touch. Love our kitchen and will definitely recommend to friends.' Mrs & Mrs R, Kent 10/03/2015 

'Overall very pleased with the quality of service, delivered in a tight timetable ahead of Christmas. Also special thanks to Destiny, a pleasure to work with.' Mrs R, London 07/03/2015

'Thank you to all the team for their expertise and support.' Mrs N, Cardiff 04/03/2015

'Matthew was extremely professional throughout and also patient. He was not only very knowledgeable about the design process, he was also enthusiastic and creative.' Mrs D, London 02/03/2015

'A superb service from start to finish. Excellent value for money.' Mr P, Oxford 29/01/2015

'Excellent, friendly and extremely helpful contact in Bob at the Marlow showroom. Thank you!' Mrs A, Bucks 26/01/2015

'Emily, Tim and Marcus could not have been more helpful throughout the process... We love the kitchen and are so pleased with our decision to purchase from Harvey Jones.' Mr & Mrs D-J, Sussex 03/01/2015

'Special thanks to both Sean and our fitter Phillip for their professionalism and expertise.' Mr & Mrs G, Dorset 29/12/2014

'I would like to say that your office in Worcester is really good and the service is fantastic, especially for a customised kitchen.' Mrs W, Worcestershire 23/12/2014

'Excellent service from Lizzie and her team. nothing was too much trouble... The finished kitchen is a delight.' Mrs M, NW London 03/11/2014

'We have been absolutely delighted with the personal care given to us and our relationship with Emily - we feel very looked after.' Mrs R, Chichester 02/11/2014

'Absolutely love our kitchen and the whole experience was excellent from start to finish. Especially impressed that you provided a personal service to such a remote location.' Mr & Mrs M, Scotland 17/10/2014

'Overall we're very happy with the finished product. Well done to everyone from design, manufacturing and fitting.' Mr O, Worcestershire 15/10/2014

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